Doors by Nalley, Inc.

Residential & Commecial Garage Door Repair, Replacement, Parts, and Installation

Doors by Nalley

(704) 479-6934

Doors by Nalley

Doors by Nalley, Inc.
(704) 479-6934
Residential & Commecial Garage Door Repair, Replacement, Parts, and Installation

Why You Should Choose an IDA Dealer for Garage Door Replacement

Posted : Jan 1, 2014
Author : Doors by Nalley, Inc.
Tags :

The IDA (International Door Association) is a trade organization comprising of garage door installers, dealers and system technicians who work to develop and promote dealer excellence through sharing knowledge, ideas and resources. Members participate in continuing education programs, including trade shows, conferences and seminars.

When you choose an IDA dealer for garage door replacement, you can be sure that the company is committed to providing superior service. Accredited dealers are required to follow a strict code of conduct, which includes:

  • Customer Satisfaction: This is of utmost importance to IDA dealers. They must see customer satisfaction as their top priority and handle all complaints in a fair, timely and honest manner.
  • Responsible Conduct: Dealers are to avoid practices or conduct that may discredit their companies and/or the door and access systems industry. They must honor their commitments and obligations to customers. Furthermore, they must avoid practices or conduct intended to discredit their customers and/or their competitors.
  • Product Installation: This should be performed in accordance with specific instructions provided by the manufacturer.
  • Truthful Advertising: Product and corporate literature, letters, advertising and sales presentations must be strictly truthful, without inaccurate or misleading claims.
  • Safety Compliance: IDA dealers must provide a safe environment for their employees and comply with relevant safety regulations. Moreover, they are to inform customers about product safety features and precautions to be taken in the maintenance and operation of a door system.
  • Truthful Selling: Dealers are not to use misleading selling practices and techniques to encourage customers to buy unnecessary services or products – for example, saying that garage door replacement is required when it is not.

 

For garage door replacement in Charlotte NC, contact us at Doors by Nalley. A family-owned business for over 20 years, we are proud of the high-quality craftsmanship and excellent customer service we provide. Give us a call anytime!

About Doors by Nalley, Inc.

Doors by Nalley is Denver, North Carolina’s number one choice for garage door installation, maintenance, repair and replacement.

Doors by Nalley, Inc.

Doors by Nalley, Inc. Featured Offer

10-Point Garage Door Inspection Only $69.95

Don't Get Stuck Needing an Emergency Garage Door Repair. Get a 10-Point Inspection for Only $69.95.*

Contact Doors by Nalley, Inc.

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Denver, NC, US
(704) 479-6934
4710 Mountain Creek Ave
Charlotte, NC, US
(704) 479-6934
3719 Scott Futrell Dr #A
Gastonia, NC, US
(704) 479-6934
126 East Hudson Blvd
Statesville, NC, US
(704) 479-6934
Laurel Cove Road
Location Map
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Hours of Operation

Mon
8:00am - 5:00pm
Tue
8:00am - 5:00pm
Wed
8:00am - 5:00pm
Thu
8:00am - 5:00pm
Fri
8:00am - 5:00pm
Sat
Closed
Sun
Closed
24 hour emergency service

Service Areas:

Denver NC, Charlotte, Mooresville, Gastonia, Huntersville, Hickory, Conover, Statesville, Concord, Westport, Lincolnton, Kannapolis, North Carolina and surrounding areas

Doors by Nalley, Inc. - Featured Offer

10-Point Garage Door Inspection Only $69.95

10-Point Garage Door Inspection Only $69.95

It's better to regularly maintain your garage door than to wait for it to... Read More